CounterQ provides retailers a toolkit to engage consumers on-demand, through live video, for the best in-home shopping experience!
Customer lands on your site and requests a retail sales associate.
Customer enters the queue and is matched with a retail associate in seconds.
Retail associate connects to help answer questions and provide suggestions.
Platform analytics help optimize product selection, associate performance, and customer re-engagement.
Now more than ever, Retailers face restricted store capacity and safety concerns for their staff and customers. CounterQ provides the ability to maximize transactions per day without compromising safety.
Simply place your custom link on your website and share it with your customers. You’ll be face to face with your retail customers in no time!
Start a free trial with CounterQ today and avoid the lengthy timelines and high cost of custom development work.
Video shopping support enables your staff to answer questions, communicate your product benefits, personalize the shopping experience, and upsell your customers like never before.
Our analytics platform and customizable intake form enable you to learn more about your customers and associates beyond what you’d get from an in-store visit.
We take pride in our easy-to-use technology, but in case something comes up or if you’d like to further customize your CounterQ retailer portal or intake form, our team is here to help 24/7.